Warranty Specifications, Policies, and Procedures

Lifetime Warranty – Rack and Pinions, CV Axles, Gear Boxes

The LIFETIME WARRANTY on Rack and Pinions begins only after we have received your old part. The stated warranty term applies only to the above parts purchased from Detroit Axle.

Detroit Axle holds no responsibility for labor costs or installation fees. Shipping fees are not included in the execution of warranty claims.

Detroit Axle warranties the above mentioned products to be free from defects in material and workmanship for the lifetime period from the date of purchase for the original purchaser.

Detroit Axle will replace any of the above parts should that part be deemed defective by Detroit Axle. This expressed warranty covers only the aforementioned items, their internal parts, seals, O-rings, and gaskets. ABUSE, IMPROPER INSTALLATION, PARTS ADDED PERIPHERALLY (ie: inner tie rods and boots), and ROAD CONDITIONS are specifically NOT covered by the warranty agreement. BENT SHAFTS, TIE RODS, and HOUSINGS are specifically NOT covered by warranty. This warranty covers ONLY the part purchased from Detroit Axle.

Detroit Axle assumes or accepts NO responsibility for any expenses incurred for the removal or re-installation of the purchased part. There is no expressed or implied warranty for any labor performed. Labor costs are solely the responsibility of the purchaser of the above mentioned parts. The original purchaser of the part will be the only party to which this warranty applies. There is no stipulation of warranty to anyone but the original purchaser. Anyone attempting to execute this warranty that is not the original purchaser of the product will cause the warranty to immediately VOID. Should any of the above mentioned products prove defective in material or workmanship within the specified warranty period, the purchaser must return the defective part to Detroit Axle with a prepaid shipping label which will be used to provide the purchaser the replacement part.

Detroit Axle assumes or accepts no warranty responsibility for the cost of shipping either the defective part or the replacement part. The serial number of the part returned MUST match the serial number stated on the invoice of purchase for any warranty agreement to be executed. Your dated invoice is your warranty certificate and establishes your eligibility for said warranty. This stated warranty is limited to one replacement part per lifetime and is non-transferable under any circumstances.

Detroit Axle, at our option, will replace or repair the warranty part free of charge, and then return the replacement part using the prepaid shipping label provided by the purchaser. For any Detroit Axle warranty claims requesting cross shipping (Detroit Axle ships replacement part while awaiting alleged defective part to be received), the purchaser is obligated to providing a prepaid shipping label to the shipping location and provide a 100% deposit based upon the retail cost of the item. The deposit will be immediately returned to the purchaser upon receipt of the alleged defective part via PayPal.

One Year Warranty – Wheel Hub and Bearing Assemblies, Drive Shafts

The stated warranty term applies only to the above parts purchased from Detroit Axle.

Detroit Axle holds no responsibility for labor costs or installation fees. Shipping fees are not included in the execution of warranty claims.

Detroit Axle warranties the above mentioned products to be free from defects in material and workmanship for a 90 days period from the date the customer receives the item.

Detroit Axle will replace any of the above parts should that part be deemed defective by Detroit Axle.

This expressed warranty covers only the aforementioned items, their internal parts, seals, O-rings, and gaskets. ABUSE, IMPROPER INSTALLATION, PARTS ADDED PERIPHERALLY, and ROAD CONDITIONS are specifically NOT covered by the warranty agreement. BENT SHAFTS, TIE RODS, and HOUSINGS are specifically NOT covered by warranty.

This warranty covers ONLY the part purchased from Detroit Axle.

Detroit Axle assumes or accepts NO responsibility for any expenses incurred for the removal or re-installation of the purchased part. There is no expressed or implied warranty for any labor performed. Labor costs are solely the responsibility of the purchaser of the above mentioned parts. The original purchaser of the part will be the only party to which this warranty applies. There is no stipulation of warranty to anyone but the original purchaser. Anyone attempting to execute this warranty that is not the original purchaser of the product will cause the warranty to immediately VOID.

Should any of the above mentioned products prove defective in material or workmanship within the specified warranty period, the purchaser must return the defective part to Detroit Axle with a prepaid shipping label which will be used to provide the purchaser the replacement part.

Detroit Axle assumes or accepts no warranty responsibility for the cost of shipping either the defective part or the replacement part. The serial number of the part returned MUST match the serial number stated on the invoice of purchase for any warranty agreement to be executed. Your dated invoice is your warranty certificate and establishes your eligibility for said warranty.

This stated warranty is limited to one replacement part and is non-transferable under any circumstances.

Detroit Axle, at our option, will replace or repair the warranty part free of charge, and then return the replacement part using the prepaid shipping label provided by the purchaser.

For any Detroit Axle warranty claims requesting cross shipping (Detroit Axle ships replacement part while awaiting alleged defective part to be received), the purchaser is obligated to providing a prepaid shipping label to the shipping location and provide a 50% deposit based upon the retail cost of the item. The deposit will be immediately returned to the purchaser upon receipt of the alleged defective part via PayPal.

90 Day Warranty – A/C Compressors, Drive Shaft Repair Kits, Suspension Components, Steering Components, and Other Items

The stated warranty term applies only to the above parts purchased from Detroit Axle.

Detroit Axle holds no responsibility for labor costs or installation fees. Shipping fees are not included in the execution of warranty claims.

Detroit Axle warranties the above mentioned products to be free from defects in material and workmanship for a 90 days period from the date the customer receives the item.

Detroit Axle will replace any of the above parts should that part be deemed defective by Detroit Axle.

This expressed warranty covers only the aforementioned items, their internal parts, seals, O-rings, and gaskets.

ABUSE, IMPROPER INSTALLATION, PARTS ADDED PERIPHERALLY, and ROAD CONDITIONS are specifically NOT covered by the warranty agreement. BENT SHAFTS, TIE RODS, and HOUSINGS are specifically NOT covered by warranty.

This warranty covers ONLY the part purchased from Detroit Axle.

Detroit Axle assumes or accepts NO responsibility for any expenses incurred for the removal or re-installation of the purchased part. There is no expressed or implied warranty for any labor performed. Labor costs are solely the responsibility of the purchaser of the above mentioned parts. The original purchaser of the part will be the only party to which this warranty applies. There is no stipulation of warranty to anyone but the original purchaser. Anyone attempting to execute this warranty that is not the original purchaser of the product will cause the warranty to immediately VOID.

Should any of the above mentioned products prove defective in material or workmanship within the specified warranty period, the purchaser must return the defective part to Detroit Axle with a prepaid shipping label which will be used to provide the purchaser the replacement part.

Detroit Axle assumes or accepts no warranty responsibility for the cost of shipping either the defective part or the replacement part. The serial number of the part returned MUST match the serial number stated on the invoice of purchase for any warranty agreement to be executed. Your dated invoice is your warranty certificate and establishes your eligibility for said warranty.

This stated warranty is limited to one replacement part and is non-transferable under any circumstances.

Detroit Axle, at our option, will replace or repair the warranty part free of charge, and then return the replacement part using the prepaid shipping label provided by the purchaser.

For any Detroit Axle warranty claims requesting cross shipping (Detroit Axle ships replacement part while awaiting alleged defective part to be received), the purchaser is obligated to providing a prepaid shipping label to the shipping location and provide a 50% deposit based upon the retail cost of the item. The deposit will be immediately returned to the purchaser upon receipt of the alleged defective part via PayPal.

THE LIMITED WARRANTY SET FORTH ABOVE IS EXCLUSIVE AND NO OTHER WARRANTIES OR ANY KIND, WHETHER STATUTORY, ORAL, WRITTEN, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL APPLY. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. THE CONSUMERS EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY AND DETROIT AXLE ONLY OBLIGATION ARISING OUT OF OR IN CONNECTION WITH BREACH OF WARRANTY SHALL BE THOSE STATED HEREIN. WE EXPRESSLY DISCLAIM LIABILITY FOR INCIDENTAL AND CONSEQUENTIAL DAMAGES CAUSED BY THE AUTO PART SOLD.

This warranty gives you specific rights, and you may also have other rights which vary from state to state. In addition, some states do not allow limitations on how long an implied warranty lasts, and some do not allow the exclusion or limitation of incidental or consequential damages. Accordingly, limitations as to these matters contained herein may not apply to you.

Detroit Axle warrants to the original purchaser that each remanufactured or new auto part sold by Detroit Axle shall be free, under normal use, from any defects in material and/or workmanship, subject to the following terms and conditions: DEFINITIONS:

AUTO PART: As used herein, the term auto part shall mean: a remanufactured or new auto part supplied by Detroit Axle.

TERMS:

  1. Unless otherwise noted on original invoice, the auto part warranty term shall be the duration of the original purchaser's ownership of the vehicle; or in the case of an purchase offering an extended warranty, the duration of the extended warranty contract. The warranty is not transferable.
  2. In the case of a drive axle or rack & pinion auto part, the boot/tie rods are not warranted due to road hazard.

STANDARDS: Subject to limitations contained herein, Detroit Axle at its option, shall repair or replace the auto part within the warranty term subject to Detroit Axle approval, without charge to the owner/user.

LIMITATIONS: This warranty applies only to the auto part supplied by Detroit Axle. This warranty shall not apply to, or include any of the following:

  1. Repair or replacement required as a result of any accident, misuse, road hazard, tampering or disassembly.
  2. Any Detroit Axle auto part used for competition or related purposes.
  3. Any Detroit Axle auto part used on an off-road or fleet vehicle.
  4. Any Detroit Axle auto part which has been repaired or remodeled by any person other than an authorized installer, or to which any device or accessory not conforming to O.E.M. specifications have been installed.
  5. Any Detroit Axle auto part on which the periodic maintenance services required by the original manufacturer have not been performed.
  6. Any Detroit Axle auto part failing as a result of failure to replace a different faulty component or failure to flush the power steering system thoroughly before installation.
  7. Warranty shall not apply to ANY repairs and/or replacements not authorized by Detroit Axle.

LIMITED LIABILITY:

Detroit Axle under this warranty is limited liability solely to the repair or replacement of the defective parts.

Detroit Axle shall not be liable for any incidental, special, consequential, or exemplary damages, or for any service not expressly provided for herein, relating to or arising from Detroit Axle products.

Examples of excluded charges are labor time for alignment, fluids, and rental car reimbursement.

LIMITED WARRANTY:

This warranty is given in lieu of all other warranties, expressed or implied, including any warranty of merchantability, of fitness for a particular purpose, on the part of Detroit Axle, or the dealer installing the Detroit Axle product. No dealer, nor any agent or employee thereof, is authorized to extend or enlarge this warranty.